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Access Associate - Crossroads Family Medicine
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-89769678

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University of Virginia Health System

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  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
  2 Views, 0 Applications  
Access Associate - Crossroads Family Medicine
This patient focused role is responsible and accountable for various aspects of the patient access experience including, but not limited to basic appointment scheduling, demographic, and insurance data collection, cash collections and addressing the various needs of the patient and family either in person or on the phone. Provides patients with tools, both in paper and electronic format, which are needed by the clinical and revenue cycle teams to ensure their experience at UVA is optimal. Engages the patient/family in keeping them updated on various aspects of their visit.

1. Demonstrates exceptional customer service both for in-person and telephone activities.
2. Schedules and coordinates appointments with the correct provider using all appropriate information.
3. Demonstrates expected behaviors applicable to the Health System, scheduling and registration system, and unit policies, procedures, and guidelines.
4. Performs verification functions.
5. Performs visit document activities accurately and timely.
6. Demonstrates engagement in the work, team, and goals of the unit.
* Education: High School Graduate or Equivalent.
* Experience: No experience required.
* License/Certification: None required.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

**Job:** **Administrative*

**Title:** *Access Associate - Crossroads Family Medicine*

**Location:** *Albemarle County-NorthGarden*

**Requisition ID:** *34931*

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